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Contact Us


The Border Studios Admin Team ​work from home, and monitor emails almost 24/7 (we do stop to eat and sleep occasionally!)

Before you reach out, please check our FAQ page to see if your question is answered there. 95% of inquiries are about the same few questions, so we have probably got the answer you need ready to go! (If you're wondering about how to place a late order, you can simply follow the usual ordering process using the links on our Home Page, and we will mail your pack directly to your supplied shipping address).

The fastest and easiest way to get in touch with us is to use the relevant contact form below, and we will gather the necessary information and get back to you as soon as we can! (usually within an hour, except overnight and on weekends, when it might take longer).

PLEASE NOTE: We do not accept payment over the phone. All payments are to be processed through our website. This is to ensure the safety and security of your card details by making sure they're processed and encrypted by a reputable third party payment processor. We can not see your actual card details, and we can never charge your card without your knowledge and direct input.


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